Patient Participation Group
Our newly formed patient participation group began meeting in March 2019. This was an exciting step forward for the practice, and one we trust will benefit patients hugely too.
The group's purpose is outlined by terms of reference, which includes:
- Seeking feedback from patients on service development and provision to inform and influence practice decision making, ensuring services are responsive and continuously improve
- Being a ‘critical friend’ to the practice by providing feedback on patients’ needs, concerns and interests and challenging the practice constructively whenever necessary
- Supporting the practice to communicate with the patient population
- Assisting the practice and its patients by providing information about local groups and support services
- Communication information about the community which may affect healthcare
- Supporting the practice in helping patients to become more informed about their health care options
- Promoting good health and higher levels of health literacy amongst patients by encouraging and supporting activities within the practice, promoting self-care and providing information about health and wellbeing issues
- Supporting Cwm Taf University Health Board to gain feedback on the provision of and priorities for primary medical care services
- Building relationships with other PPGs and user-led groups in the area
- Giving feedback to and getting involved in local and national consultations
We will use these pages to update all patients with minutes and other items.